Incident report: DDoS attack on Runbox 13th August 2026
Updated 17 Aug 2026 at 19:53 CEST. On August 13th, our email service experienced a DDoS (Distributed Denial of Service) attack which affected the Runbox email servers and our customers' access to their email accounts. The DDoS attack consisted of a massive volume of data traffic to our service...
Introducing a stronger, more resilient Support System
We're rolling out a new support system starting 17 August 2026, still at the same address, support.runbox.com. This has been on our list for a while, and we're following through on our promise earlier this year of separating and strengthening our support infrastructure so that it...
Welcome to the new Runbox.com — new look, same mission
We have just launched our brand new website, redesigned with streamlined navigation to make your...
A new signup experience for Runbox
We've just launched a new signup page — and it's more than a visual change. The old signup...
What’s New in Runbox 7 – Spring 2026
It's been a while since our last Runbox 7 update post, and we wanted to share what we've been...
Europe’s digital independence: taking back control of our data
Across Europe, conversations are taking place about reducing dependence on US tech and moving...
AI, LLMs, and Boxy
Understanding what they are — and what they are not At Runbox we've been thinking a lot about what...
Earth Day 2026: Our power, our planet – how your inbox can make a difference
This Earth Day, the theme “Our Power, Our Planet” reminds us that real change starts with the...
Runbox vs. the CLOUD Act: Your data stays safe in Norway
As a Norwegian company, Runbox is occasionally asked how the U.S. CLOUD Act affects our users—and...
Runbox: Redefining Ethics in Tech as an Ethical Consumer Best Buy
At Runbox, we’ve spent the last 25 years operating on the principle that technology should serve...
Post-Event Analysis of Email Service Incident March 4th, 2026
Summary On March 4th, our email services experienced a critical incident caused by a cascade of...
Why We Require a Norwegian Court Order to Disclose User Data
Recent reports reveal that some companies are handing over user data when served with...
Democracy: Why Our Shared Values Matter More Than Ever
As a privacy-focused email service based in Norway, we believe that protecting the right to...
Are AI tools such as Gmail’s Gemini accessing your emails? What you need to know
In late 2025, reports emerged that Google had enabled its Gemini AI by default for Gmail, Chat,...
Reflecting on 2025: Thank You for Being Part of Runbox
As we approach the end of 2025, we want to take a moment to reflect on the year and express our...
We are celebrating 25 years with new 3-year sub-account plans!
In October 2000, a small email service was born far to the north in Oslo, Norway. Our mission from...
Runbox at 25: Celebrating a Quarter-Century of Sustainability, Privacy and Independence
Twenty-five years ago, a small team with a big vision launched Runbox into a world where the...
Our Commitment to the Oslo Fjord and a Sustainable Future
At Runbox, we believe that protecting our planet is a shared responsibility, and we are committed...
Meet Runbox: Your Secure, Sustainable Email Alternative
Are you tired of relying on big tech companies for your email needs? Do you want to take back...
The AI Boom: Innovation, Investment – Risk of a Bubble
Artificial intelligence (AI) has become the defining technological story of the 2020s. Generative...
Avoid Phishing Scams: What Every Runbox User Should Know
At Runbox, we work hard to keep your inbox safe. But phishing attacks are growing more...
Email the Ethical & Sustainable Way
Runbox is more than a private, secure email service - it’s email done ethically and sustainably....
Strong Passwords Matter More Than Ever
In recent months, a wave of major data breaches has made headlines, affecting everything from...