About Runbox

Sustainable, secure, and private email services since 2000

At Runbox we have remained committed to providing sustainable, reliable, and privacy-focused email services for over two decades. We have earned a reputation for a strong ethical foundation and prioritizing the values at the core of our company. Our mission is to provide our customers full control over their data while offering an ad-free, transparent, and innovative service in a manner that has a net positive impact on the planet.

Founded in 2000 and based in Norway, Runbox is operated by the independent, limited liability company Runbox Solutions AS with headquarters in Oslo, where we are regulated by strong Norwegian consumer and privacy rights. The Runbox email service is managed and hosted in partnership with Copyleft Solutions AS, a trusted collaborator and minority shareholder of Runbox Solutions. The Runbox email servers are hosted at a maximum security facility in Oslo, Norway under complete Norwegian jurisdiction.

Our philosophy: Sustainability, privacy, security, and integrity

From the very beginning, our mission has been to create a flexible, secure, reliable, and user-focused email service that puts the individual first. Our goal is to continually enhance digital communication through innovation, as we believe that the future of online interaction should prioritize security, privacy, and ease of use, empowering the individual user.

We operate under Norway’s strong privacy laws, which provide some of the best legal protections for users’ data globally. Unlike many other email providers, we do not track or monetize your data, and we have no interest in serving ads. We are committed to a user-first model, ensuring your data remains private, secure, and protected from unauthorized surveillance or third-party tracking.

We pride ourselves on ethical principles, transparency, and a firm commitment to user rights. As part of this philosophy, we employ several layers of encryption, secure storage, and customizable business solutions that prioritize your privacy at every step.

Sustainability at the core

Runbox is not only dedicated to protecting your data but first and foremost to protecting the planet. We power our services with 100% certified renewable energy and are continuously taking steps to ensure that our operations adhere to environmentally sustainable principles.

From our energy-efficient data center to our sustainable business practices, we are committed to reducing our environmental impact and supporting a greener, more sustainable future.

Our commitment to ethical practices

At Runbox, we believe that technology should serve people, not the other way around. Our platform is built on the values of integrity, transparency, and responsibility. We are fully committed to upholding user privacy, maintaining a sustainable business model, and providing a secure and ethical service.

We are proud to be an independent, user-centered provider that align our operations with global privacy standards and practices that prioritize the well-being of our customers and the planet.

Expert support

At Runbox, we pride ourselves on offering personalized support. We are employee owned, which means our team is truly invested in your success. We know how crucial your inbox is, and we believe that fast, effective support can make all the difference in your email experience. When you reach out, you’re communicating with real people, not chatbots or someone with a script. Our support team are co-owners of the company, and know the service inside and out. We genuinely care about helping you. Unlike big companies, where support can feel impersonal, we provide expert assistance tailored to your needs. Whether you’re facing a technical issue or need advice, we’re here to make sure your email works the way you want.

For more details about the company, please see Runbox Solutions’ record in the Norwegian Registry of Business Enterprises (in Norwegian). Runbox is owned by employees and board members (77.54% in 2018) and close associates. The company in its current form was founded in March 2011 and the key team has been involved since then.

Read more about our company values. 

The Runbox Team

Geir Thomas Andersen – Co-Founder, Managing Director, and Project Manager.

Kim Stian – Co-Founder, Business Developer and Customer Service specialist.

Liz T. – Co-Founder, Support & Billing Manager and omnipresent overseer.

David Leslie – Co-Owner, Community Educator, Customer Service specialist, and general consultant.

Mac Andersen – Marketing and PR specialist.

Partners

Runbox relies on the following close partners:

Copyleft Solutions

Copyleft Solutions AS provides systems management and infrastructure for the Runbox services, and are all-around great guys any time of day — or night.

Shadowcat Systems

Shadowcat Systems Limited are open source software specialists who ensure the quality of the services we build.

Peregrine

Peregrine Computer Consultants Corporation provide anti-spam and email security expertise.

Miazine Systems

Miazine Systems provides security and systems management expertise.

Board members

Dag Asheim – Chairman – Co-Founder and former CEO of Redpill-Linpro AS.

Åge Borg Andersen – Member – Co-Founder and former CEO of the Norwegian Governmental Computer Center. Currently a senior management consultant at Coherence.

Kim Ervik – Member – Co-Founder, Business Developer and Customer Service specialist

Elisabeth Taraldsen – Member – Co-Founder, Support & Billing Manager and omnipresent overseer.

 

Runbox Headquarters Oslo

Postal address

Runbox Solutions AS
Oscars gate 27
N-0352 Oslo
Norway

Business register

Runbox Solutions AS’ business register number is 996877027 and can be looked up in the Norwegian Business Register.

Contact:  support@runbox.com