Terms of Service

Updated 29.05.2015. Effective 01.07.2015.

Runbox Solutions AS (“Runbox Solutions”), a company incorporated and located in Norway, provides users with email and web hosting services pursuant to the terms and conditions set forth below (the “ToS”). By accepting these ToS, you enter into a legally binding agreement with Runbox Solutions (“Agreement”) and agree to respect the ToS and be bound by the Agreement.

The Agreement shall be governed by the laws of Norway. You agree that the Norwegian courts shall have exclusive jurisdiction to resolve any and all disputes related to the Agreement. Oslo city court shall be the agreed legal venue.

Terms and conditions in addition to the ToS may apply when using or purchasing additional or third-party services, such as web and domain hosting services.

1. DESCRIPTION OF SERVICE

Runbox Solutions provides email, web, and domain hosting services, and other Internet based services (collectively the “Service”), allowing users to host and manage their email, set up and host web sites, register and manage domain names, and use other, associated services.

2. CHANGES TO ToS

2.1. Runbox Solutions may from time to time change the ToS and will make any updated or additional terms available to you through the Service. A notice of change to ToS will be posted on the Runbox Solutions web site at least 30 days before new ToS will become effective. You agree that your continued use of the Service after the date on which the new ToS has become effective is to be regarded as an acceptance of the new ToS.

3. CHANGES TO SERVICE

3.1. Runbox Solutions may at any time augment or enhance the Service with new features, with or without prior notice.

4. TERM AND TERMINATION

4.1. The Service is provided as a subscription based service. The initial length of the subscription period is chosen during the Trial Period and represents the term of the Agreement (“Term”). You may terminate the Agreement during the Trial Period, as described in Section 5.

4.2. In order to maintain access to the Service, the subscription must be renewed before the expiry of the then-current subscription period, in which case the Term shall be extended accordingly. You may terminate the Agreement by not renewing the subscription to the Service. You shall not be entitled to claim any refund or compensation upon the expiry of the Term.

4.3. You may terminate the Agreement and claim refund of the subscription fee for the remainder of the then-current subscription period if Runbox Solutions materially breaches its obligations pursuant to this Agreement and fails to remedy such breach within 30 days after you notify Runbox Solutions of such material breach.

4.4. Additionally, you may terminate the Agreement if Runbox Solutions materially changes the Service or the ToS according to Section 2 or the Privacy Policy according to Section 8. Your notice of termination in such cases shall be sent to Runbox Solutions within 30 days of the notice of changes of ToS or Privacy Policy. Runbox Solutions may at its sole discretion provide you with a refund or a compensation, depending inter alia on the nature and scope of the changes and the length of your subscription.

4.5. Runbox Solutions may terminate the Agreement with 30 days prior notice. Upon such termination, you may be entitled to a refund corresponding to the then-remaining period of the Term. Whether you are entitled to a refund or not will be stated in the termination notice.

4.6. Runbox Solutions may terminate the Agreement without prior notice if you breach the provisions of this Agreement. You shall not be entitled to claim any refund or compensation if Runbox Solutions terminates the Agreement as a result of your breach of the terms of the Agreement. Additionally, Runbox Solutions is entitled to claim compensation for any damages as a result of your breach of the provisions of the Agreement, and may without notice terminate any future Agreement you enter into.

4.7. Upon termination of the Agreement or upon non-renewal of the subscription your access to the Service will be closed and all stored data will be subject to deletion.

5. TRIAL PERIOD, FEE, AND PAYMENT

5.1. The first 30 days of Term represent a Trial Period. You may use the email related features of the Service during the Trial Period to determine whether it suits your needs. Prior to expiry of the Trial Period, you shall pay for the Service in order to maintain access to your account. If no payment for the Service is received prior to the expiration of the Trial Period, Runbox Solutions may close your access to the Service and the Agreement shall terminate upon such closure of access to your account.

5.2. The subscription fee for the Service is provided on the Runbox web site. Runbox Solutions may at any time modify the subscription fees by updating the price plans on the Runbox web site. The modified fees shall apply to you upon your renewal of the subscription to the Service.

6. REGISTRATION DATA

6.1 When checking the “I have read and accepted the Terms of Service» checkbox during the signup process, you accept that Runbox Solutions collects certain personal data in order to deliver the Service. Runbox is not asking for any data that are sensitive under the definition given by Norwegian Personal Data Act. (Cf. Norwegian Personal Data Act, Section 9)

6.2. You agree to provide Runbox Solutions with complete and accurate registration information as prompted and to update this information as required to keep it current. You agree to remain solely responsible for all such information including your choice of username, should it be considered an infringement on the copyright and/or trademark rights of any company, organization or individual.

7. SUBSCRIBER CONDUCT

7.1. You are solely responsible for:

  • the content you transmit through the Service, and you acknowledge that the Service acts as a passive conduit for the transmission of your data;
  • the content you publish on website(s) hosted as part of the Service.

7.2. You warrant that you will not:

  • send unsolicited email directed to people not personally known to you, including but not limited to junk mail, chain letters, or other unsolicited bulk email, commercial or otherwise;
  • manage mailing lists without stating why the recipient is receiving the email or without offering a clear method by which recipients can unsubscribe from the list (more information);
  • transmit or publish content that is unlawful, harmful, abusive, threatening, defamatory, invasive, vulgar, obscene, or that contains viruses or other similar harmful programming;
  • impersonate any person or entity, including, but not limited to, a Runbox Solutions official, representative, or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • redistribute, represent, or resell the Service without written consent from Runbox Solutions;
  • engage in attempts of fraud or forgery, including, but not limited to, the use of fraudulent credit cards or other falsified means of payment, forging message headers, or manipulating identifiers in order to alter or disguise the origin of any transmitted content;
  • interfere with or disrupt the Service or servers or networks connected to it; or
  • infringe on any third partys intellectual property rights or proprietary rights, or rights of publicity or privacy.

7.3. You will obey any requirements, procedures, policies or regulations of the Service or connected services, and observe and comply with any usage restriction set forth by administrators on this or appurtenant web sites, with regards to content, storage space, traffic, bandwidth, and other conditions.

7.4. The clauses in this Section also apply to any and all sub-accounts you may establish.

8. PRIVACY

8.1. You consent to account information, registration data, and certain other information about you being stored and processed pursuant to our Privacy Policy. The Privacy Policy is available online at the following address: https://runbox.com/about/privacy-policy/.

9. LIMITATION OF LIABILITY

9.1 You agree that your use of the Service is at your own risk. Runbox Solutions shall use its best efforts in order to ensure that the Service is responsive, reliable and functional. However, Runbox Solutions does not warrant that the Service will be error-free, available at at any given time or otherwise fulfill any requirements or specifications. Runbox Solutions shall not be responsible for the consequences of delayed or missing email, downtime or inaccessibility of the Service, or loss or corruption of stored data. You agree further that no such event shall make you entitled to claim refund of the subscription fee or terminate the Agreement.

9.2. Neither you nor Runbox Solutions shall be be liable for any indirect, incidental, special, or consequential loss as a result of breach of provisions of this Agreement, including inter alia lost profit, lost anticipated savings, losses as result of delay or disruption of production or operation, loss of data, or third party claims.

9.3. Runbox Solutions’ total accumulated liability to you is further limited to a sum equal to a 1-year subscription at the time your subscription was initiated or last renewed.

10. PROPRIETARY RIGHTS

10.1. Content, including but not limited to text, software, music, sound, photographs, graphics, video, or other material presented to you by Runbox Solutions may be protected by copyrights, trademarks, or other intellectual property rights and laws. You may use this material only as expressly authorized by Runbox Solutions, and may not copy, transmit, or create derivative works of such content or information without express written authorization.

10.2. All data transmitted or stored are the property of the subscription owner and will not be used for any commercial purposes.

11. COMMUNICATION

11.1. All notices from Runbox Solutions to you shall be sent to your Runbox email address and/or to the email address that you provide as an alternative email address.

11.2. All communication from you to Runbox Solutions shall be directed to one of the email address listed on the Runbox web site.

12. TRANSFER

12.1. Runbox Solutions may at any time transfer ToS to another vendor with at least 30 days prior notice. In that case, section 4 paragraph 4 will apply, where applicable.

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