There are many email providers out there, and some are free. So why choose Runbox?

Runbox is Premium Email

Runbox offers professional email services and we are dedicated to providing sustainable, reliable and secure solutions to individuals and businesses. We have been doing this for almost 19 years, and spend every day of the year improving our services and providing support for our customers.

The experience we have accumulated running enterprise-grade email systems, and the personal tailored support we provide, will benefit you from the outset. We will help you get started and are ready to assist whenever you need help with email.

Runbox takes care of your email for you, which means that you can focus on running your business — and your life. Paying for email hosting is a sound investment that will save you time and money in the long run — just see what some of our existing customers say.

Read on for more reasons why premium email is worth it,
or start your free 30-day trial right away.

Runbox is Independent

The Runbox services are run by the small Norwegian company Runbox Solutions, which is owned by its employees and close associates who have been part of the Runbox Team for a long time. In other words, the company is owned and run by the same people you will meet when contacting Support, in the independent Runbox Forum, or when tweeting @Runbox.

Being independent is important to us because it means that we are fully in charge of the direction and policies of our services. This benefits our customers because our autonomy allows us to keep their interests our top priority.

Runbox are Real People

The Runbox Team provides personal support via email and live text chat 7 days a week, all year long. With our extensive experience and knowledge of email systems we can help you with any email related question.

We know that reliable email can be mission critical, and how frustrating it can be when it doesn’t work as expected. With Runbox you can be assured that your email will just work — we will help you get started or move from another provider, and help resolve any problem that might arise.

In addition, our Support Center, documentation, and FAQ provide an extensive knowledge base, and you can use the Runbox Forum to get help from both the Runbox Staff and other users in the Runbox community.

We offer maximum flexibility and go out of our way to give you the service you want. And all our subscriptions come with a 60-day full money-back guarantee when you start out.

Runbox is Secure

At Runbox we employ several layers of security to protect your data, and have built multiple layers of redundant systems to keep our services reliable and responsive at all times.

The Runbox servers are hosted in a top security data center in Norway with 24/7 manned security presence. The facility includes fire suppression systems, electromagnetic protection, and intruder detection systems, and only authorized personnel are allowed access to our servers.

Additionally, Runbox features secure and encrypted communication to ensure that no one but you can access your data.

Runbox is Reliable

The Runbox email service has been online since 2000, and our server infrastructure is continuously being expanded and upgraded to provide the most reliable and stable services possible.

The data center hosting our servers features redundant fiber carriers and uninterruptible power supply, and redundancy is built into each service in the Runbox platform. Runbox consistently provides email services with 99.99% – 100% monthly uptime, and monitoring and alerting systems are in place to ensure immediate response to any incidents. Our email system ensures the safe and secure delivery of all email, and that any problems can be traced and reported back to the sender.

We take snapshot backups daily to a secure, off-site location to ensure that your data can always be recovered in the event of an unlikely disaster or if you happen to unintentionally delete some of your email. Just let us know and we’ll restore your data for you.

Runbox is Privacy Protected

Runbox will never use your personal data or the contents of your messages in any other context. We have concise Terms of Service that clearly state our agreement in plain words that can be read and understood in full. You will find that the terms do not contain any disclaimers or reservations of right to use, reproduce, or publish any of the content you send through our services.

Runbox does not use any external tracking cookies to monitor usage, meaning that no third party will know that you are using our services.

The Runbox email servers are located in Norway and subject to strong privacy legislation that protects your data. We enforce a strict Privacy Policy ensuring that your data will not be disclosed to a third party service or to authorities without requesting a court order from Norwegian authorities.

Norway is a pioneer in privacy and consumer rights, and in 1980 was the first country to establish an independent body to enforce personal data legislation. You can find out more about this at the Data Inspectorate‘s website.

Runbox Acts Sustainably

At Runbox, we are committed to conducting our operations and our business in a sustainable and ethical manner.

We work to decrease our impact on the environment in every part of our operation: Our server park is almost entirely hydro powered, and we use “green servers” whenever possible. We reuse and recycle outdated hardware, and we make extensive use of telecommuting.

Runbox is Ad Free

The Runbox email service is absolutely ad free. We will not display ads in the Webmail or analyze the content of your messages to show related ads in your web browser. And we will never put hidden ads at the end of your email’s message body that only the recipient can see.

Runbox is independent and neutral — instead of generating our income by compromising your email communication with targeted ads, we charge a reasonable subscription fee up front.

And if you’re still not sure that Runbox is the right choice for you, take a look at what some of our customers say.