Runbox Solutions AS is an independent, employee-owned Norwegian company. Being independently owned means that we have the autonomy to make decisions that are true to our core beliefs and values. It gives us the freedom to shape our actions, strategies, and initiatives in a way that reflects our commitment to sustainability, responsibility, and ethical practices. By having control over how we implement these principles, we ensure that every choice we make is intentional, aligned with our vision, and has a positive impact on both our business and the broader community. It allows us to be accountable for our actions and fosters a sense of ownership in creating a future that embodies our values.
We believe that communication is a fundamental principle, and inherently good. It is a key aspect of building understanding, respect, and collaboration between human beings and the world we live in. We believe that communicating ultimately leads to a more united and harmonious world, and we are committed to fostering open, empathetic dialogue that promotes understanding and respect.
Ethical Responsibility
We take our ethical responsibilities very seriously and are committed to making the best possible moral decisions in all aspects of our business. Whether it involves our customers, employees, partners, or shareholders, we hold ourselves accountable to high standards of integrity, fairness, and respect. Our decisions are guided by our commitment to transparency, fairness, and the well-being of everyone we work with. We recognize that our actions impact not only our immediate stakeholders but also the broader community and the environment, and we strive to make choices that reflect our core values of sustainability, respect, and social responsibility.
We are committed to upholding the ethical principles established in Norwegian legislation, including human rights, freedom of speech, and environmental protections. We fully comply with all applicable laws and regulations, and we will never intentionally violate or undermine these standards. Our actions are guided by a strong commitment to integrity and respect for the legal framework that governs our operations.
We are committed to treating our customers with fairness, respect, and integrity. We will communicate openly and transparently with our customers and all stakeholders. Our priority is to find solutions that provide the greatest value for each customer, always striving to meet their unique needs and expectations.
Environmental Responsibility
We believe that the well-being of our planet, its ecosystems, and the societies that depend on them is inherently linked to sustainable practices. By acting sustainably, we not only protect the natural world but also enhance the quality of life for current and future generations. Sustainable actions help preserve vital ecosystems, reduce environmental degradation, and foster stronger, more resilient communities. Our commitment to sustainability is rooted in the understanding that our choices today shape the world for tomorrow, and we strive to make decisions that contribute to a healthier, more equitable, and sustainable future for all.
We believe that prioritizing renewable energy and maintaining environmental consciousness at every level of our company are crucial steps toward creating a more sustainable and safer world. By embracing these practices, we contribute to reducing our environmental footprint, safeguarding natural resources, and fostering a healthier planet for the species we coexist with.
Commitment to Privacy
At its core, privacy is about freedom. The idea that individuals have the right to keep their lives private is a cornerstone of democracy. Without privacy, individuals lose the ability to express themselves freely, to think and act without fear of surveillance or judgment. It is essential that individuals are free to communicate and express themselves without fear or restriction.
Privacy is vital for individuals to communicate openly and freely, and key to our operation is protecting that freedom by enabling the secure transfer of email communications. Runbox is based in Norway, where your emails and personal data are protected by strict Norwegian and European data protection laws and regulations, and where there are safeguards against surveillance. This means that your data and personal information is kept private and secure. We do not sell your data, we don’t track your usage, and we don’t share any personal information.
We believe everyone has the right to communicate as simply and securely as possible, and our Privacy Policy reflects this commitment.
Transparency
We believe that transparency is the cornerstone of honesty and accountability. It is fundamental to building trust with our customers, employees, partners, and the wider community.
At Runbox, we are committed to maintaining full transparency, ensuring openness in how we operate and make decisions. We will always be clear, accurate, and courteous in our communications, providing stakeholders with honest insights into our business practices, goals, and challenges.
We understand that the sharing of knowledge is key to collaboration and continuous improvement. As part of our commitment to transparency, we will actively share the expertise and experience we gain, keeping an open dialogue with stakeholders and encouraging mutual learning. By doing so, we aim to create an environment of trust, where everyone is informed and empowered to contribute to our collective success.
We believe that a free and open internet is essential for fostering a democratic and accessible online environment. Open source promotes transparency, collaboration, and inclusion, aligning with these values. By supporting open source software we empower individuals, encourage freedom of choice, increase security through public and transparent reviews, and contribute to positive change in the technology landscape.
Implementation
Our company and email services are located in Norway under Norwegian jurisdiction, which means that our customers’ data is protected by Norway’s strong privacy regulations. Personal data is protected against national and foreign surveillance through strict legislation, enforced by a multi-level governmental organization established to ensure that police and intelligence services abide by the laws.
We are dedicated to protecting our customers’ privacy as stated in our Privacy Policy. We will never disclose customer data to the authorities unless presented with a Norwegian court order or if our Terms of Service are violated, and we promptly reject inquiries from foreign authorities. However, if we become aware of data on our servers that violates our Terms of Service or Norwegian law, we will protect our company, service, and customers by taking appropriate steps according to Norwegian law.
We will never use customer data for advertising, we do not utilize any external tracking tools or services, and we respect the confidentiality of customer communication. Our trial and refund policy ensures that customers only pay for services they truly want or need, and we do not attempt to lock them into any long-term commitments. We are not subject to any law, in Norway or the European Union, that demand the retention of traffic data, and we respect our customers’ right to request the deletion or removal of their personal data. The Runbox email servers are hosted in a top security facility in Norway with several built-in layers of security and redundancy. We enforce secure and encrypted connections on all our web-based services.
Our business operates entirely online, without producing or distributing any physical goods, and is inherently environmentally friendly because 100% of the electricity powering our email servers is hydroelectric. We work to minimize our impact on the environment throughout our organization, and we select environmentally friendly servers and hardware whenever possible. We actively participate in Norway’s Circular Economy Action Plan to reduce waste, reuse materials, and increase resource efficiency. We follow Oslo’s comprehensive recycling policy, and prioritize telecommuting.
Projects supporting our values
Runbox collaborates with organizations and prioritizes projects that align with our company values and contribute to sustaining and protecting our planet.
Runbox invests in a carbon offset project that support global efforts to combat climate change. We accomplish this through a Norwegian tree-planting initiative Trefadder.
Since 2008 we have volunteered for Concerned Scientists Norway, an interdisciplinary, non-profit organization contributing to a more sustainable society.
Runbox worked closely with cChange in developing their original website. cChange Norway is a Norwegian organization focused on addressing climate change through research, education, and strategic initiatives.
Runbox supports Karen O’Brien for Quantum Social Change. Karen O’Brien is a climate scientist and professor at the University of Oslo, known for her research on climate change, social resilience, and climate justice.
We also support The Spaceguard Centre, the official National Near Earth Objects Information Centre in the UK. The Spaceguard Centre is the only organization in the UK dedicated to addressing the hazard of nearby asteroids and comets that may collide with the Earth.
Additionally, our team members independently support a variety of projects that reflect their commitment to sustainability, privacy, and social responsibility:
- World Wildlife Fund, Norway
- Trustees of Reservations, US
- The Woodland Trust, UK
- The Institute of Physics, UK
- The Future In Our Hands, Norway
- The Norwegian Society for Protection of Animals, Norway
- United Nations Save the Children, Global
- Wikipedia, Global
- Xapian
- Stalwart
- Let’s Encrypt