It’s the people who own and run the Runbox service that provide front line support when you contact us. Therefore you can be sure that the person answering your inquiry is knowledgeable, competent, and dedicated to providing the best service possible.

As a small team we discuss support items extensively, and we understand the kind of help that our customers want. Help is provided on an individual basis, and we take the time to understand exactly what you need.

Real People

Whether you need help setting up your email, or you just need advice on how best to make use of the service, we are more than happy to hear from you.

You will always know who is dealing with your request, and your inquiry will never be passed on to someone else without you knowing who that is.

And you are welcome to drop us a line to let us know how you are using the service, and what features we could add in the future.

Experienced Team

The Runbox Team have diverse backgrounds, and we can answer any question you have about email, web, and domain hosting.

Having been in the business since 1999, we have gained extensive knowledge and experience about the software and hardware that run the email and web services you use daily.

We know how the technology that powers online communication works — so that you don’t have to.


Runbox support is available 7 days per week, every week of the year.

As an international business we pride ourselves on being able to respond to support requests in a timely manner no matter what time of the day it is where you are.

Support Channels

You can get in touch with us in any of the following ways:




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