Runbox offers several different payment methods for you to pay for your subscription and add-on products, and you will find more information about them on this page.
Note: Payments via credit/debit card, Bitcoin, and PayPal (using your credit/debit card) can be processed automatically giving you immediate access to your new Runbox account or new product. Other payment methods may take a number of days to reach us and be processed.
You can choose the Runbox products you need from our Payment Page.
Runbox currently accepts Visa, MasterCard, American Express and UnionPay cards. We use Stripe and our payments partner.
Pre-paid cards from the issuers above may also be accepted for payment. However, some providers of pre-paid cards do have restrictions that might affect whether our payment processor (Stripe) is able to process your particular card.
If your card is declined by your bank, you should contact them and ask them to allow the payment. If after contacting your bank you continue to have any problems using your card, you can often use your card to pay using PayPal, even without an account with them.
Note that we don’t support automatic renewals via PayPal.
We now accept payment by Bitcoin via our payment partner Bitpay. You can choose this option during the payment process on our website.
Runbox also accepts payment via direct bank transfer in US Dollars, Euro and Norwegian Krone. To pay using this method complete the payment process choosing “Pay with other methods”. Once you have completed the process you will be given our bank details so you can make the transfer.
Please consult your bank on the best and most cost effective way to make the transfer.
Note: Bank transfers can take a number of days to reach or and be processed. If you have to pay us this way, please pay or renew as early as possible before the expiry date of your account otherwise your account may expire while you are waiting for your transaction to be processed.
Cash is sent via regular mail at your own risk, and is not generally recommended.
We can advise you on which currency to send if you contact use via our support center first.
Note: Be advised that payments sent by regular mail may be delayed or lost, and that they require manual processing. Therefore you should send such payments well ahead (at least 3 weeks) of your trial or subscription period’s expiration. You may avoid delays and service disruptions by scanning (or taking a picture of) the payment prior to sending it in the mail, and emailing it to email@example.com.